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Privacy Policy

Privacy Policy

Owner: Instinct Vagabond is a registered trademark of the sole proprietorship 2M2S, registered with the Paris Trade and Companies Register on August 26, 2023, under the SIRET number: 51879365800031.

Policy of 2M2S regarding the protection of personal data on its website and social media

2M2S places great importance on the protection of the privacy and personal data of its clients, both potential and existing. The significance of this protection is a key aspect of the quality of 2M2S's services and products.

This Policy aims to define and explain how 2M2S collects, processes, and protects personal data in compliance with the European General Data Protection Regulation (Regulation 2016/679, known as "GDPR"), when a client visits the Instinct Vagabond website, uses its applications, or purchases Instinct Vagabond products via the website.

This Policy applies to the websites of 2M2S:

2M2S owns and operates the site www.instinctvagabond.com but works with a company called Prestashop, which provides order processing and fulfillment services. Payment pages are provided by STRIPE or PAYPAL. After successful verification by Prestashop, STRIPE, or PAYPAL of the order and payment details, 2M2S will complete the sale to the client in accordance with the Terms of Use.

If a client purchases products or services from the site www.instinctvagabond.com, their personal data will be collected and used by 2M2S for the purpose of processing the order. This Privacy Notice applies only to the use of their data by 2M2S.

1. RESPONSIBLE FOR DATA PROCESSING:

The data controller is the sole proprietorship 2M2S, based at 9, rue des Colonnes, 75002 PARIS, France, registered with the Paris Trade and Companies Register under number 518 793 658, represented by its director, Ms. Marion POIRET DANDRES.

2M2S's websites, applications, and other digital platforms are hosted by O2Switch. 2M2S may then share information with its affiliated companies, in compliance with the guarantees provided by this Policy.

All sales made through the online store of this website are performed by 2M2S, and all marketing communications are sent by 2M2S under the brand INSTINCT VAGABOND.

If you wish to contact 2M2S, you can email: infos(at)instinctvagabond(point)com

2. PERSONAL DATA COLLECTED AND HOW THEY ARE OBTAINED:

Personal data is defined as any information related to an identified or identifiable individual, directly or indirectly, through reference to an identification number or to one or more elements specific to that person, such as their name, surname, date of birth, customer or order number, photo, etc.

2M2S collects the following personal data:

  • 2.1 Age Requirement for Using the Website and Collecting Personal Data: The website www.instinctvagabond.com is designed for the sale of pet products and is not intended for minors under 16 years old. Clients or prospects must be at least 16 years old to share their personal data. 2M2S does not collect data from children under 16. If such data were collected by mistake, please immediately notify 2M2S at infos(at)instinctvagabond.com to allow for deletion.

  • 2.2 Direct Collection
    This refers to data collected online through our website, other digital platforms, or in-store (e.g., account creation, subscription to the Instinct Vagabond Newsletter, placing an order, in-store purchases, applications).

When collecting these data, mandatory fields are those that are not marked as optional. If these fields are left blank, it may prevent you from accessing our products or services. Other fields are optional and aim to help us know you better to serve you better.

  • 2.3 Indirect Collection
    2M2S also collects information indirectly when you visit the Instinct Vagabond website, its apps, or other digital platforms.

This information is necessary for the proper technical functioning of the Instinct Vagabond website, for improving your browsing experience, and for analyzing your usage to provide better services.

These indirect data include:

  • Technical information related to your browsing (e.g., IP address and cookies).
  • Information about your online profile and usage data (e.g., tracking your navigation, recording products in your shopping cart).
  • Personal data collected through social media platforms (e.g., when you follow 2M2S on social media, public information visible from your social media profile).

3. PURPOSES OF PROCESSING YOUR PERSONAL DATA:

The processing of your personal data is necessary for us to comply with applicable laws and regulations in our industry, particularly in the context of sales.

Additionally, this processing is indispensable for the execution of contracts with our clients and for providing them with an online platform, applications, and services to facilitate and conclude the sale.

2M2S uses your personal data to:

  • Allow you to browse the website www.instinctvagabond.com and access your client account.
  • Provide you with information about our products and services.
  • Enable you to purchase Instinct Vagabond products.
  • Offer after-sales services.
  • With your consent, propose personalized offers based on your needs and preferences.
  • Collect feedback on our products and services.
  • Conduct statistical studies and financial or commercial analyses.
  • Keep you informed about product news, campaigns, events, and communications (via email, mail, SMS, and third-party media platforms).
  • Meet legal and administrative requirements.

Regarding job applications: recruiting and selecting candidates.

4. RECIPIENTS OF YOUR PERSONAL DATA:

4.1 Within 2M2S
Your personal data will only be accessible to employees who need it to carry out their duties. These employees must be authorized and have secure access to the data.

Thus, if you are an existing or potential client of Instinct Vagabond, only employees in the Digital and Retail teams who handle customer relations will have access to your data.

If you have applied for a job, only HR employees responsible for recruitment will have access to your data.

4.2 Outside of 2M2S
Your personal data will not be shared with third parties, except for other 2M2S entities in France, for the purposes mentioned above, and with trusted service providers (e.g., maintenance, security, IT support, hosting providers, payment service providers, etc.) acting on behalf of 2M2S, under secure contractual agreements that include strict data protection obligations.

2M2S may also be required to transfer personal data to third parties if authorized authorities request it, in compliance with applicable laws and regulations.

In the event of a merger or sale, your personal data will be transferred permanently to the successor.

5. INTERNATIONAL DATA TRANSFERS

2M2S does not transfer any of your personal data abroad. If such a transfer is required, particularly outside the European Union, it will be done with appropriate safeguards in accordance with applicable personal data protection regulations.

6. RETENTION OF PERSONAL DATA

2M2S retains your personal data for as long as necessary to provide quality and personalized services, and to fulfill its legal obligations. Specifically, 2M2S retains your data as follows:

  • 6.1 If you are a client of 2M2S:
    Data related to your client account is retained for a maximum of 5 years after your last purchase or interaction with Instinct Vagabond (e.g., customer service inquiry, event participation). After this 5-year period, 2M2S may contact you to confirm whether you wish to continue receiving information about our offers, news, and events.

  • 6.2 If you are a potential client:
    Data collected from you (e.g., when subscribing to our Newsletter) is retained for 3 years from the date of collection. This period is renewed each time you interact with 2M2S (e.g., event participation). At the end of the 3 years, 2M2S may contact you to confirm whether you wish to continue receiving information about our offers, news, and events.

  • 6.3 If you are a job applicant:
    Your data will be retained for 2 years from the date of your application.

  • 6.4 Credit Card Data:
    Credit card data related to payments is retained for 15 months by a secure payment provider.

7. SECURITY

2M2S has implemented appropriate technical and physical measures to ensure the confidentiality and security of your personal data.

8. CLIENT AND PROSPECT RIGHTS

You have various rights to protect and control the use of your personal data:

  • Right to information
  • Right to access and rectify
  • Right to erasure
  • Right to limit processing
  • Right to data portability
  • Right to object to processing
  • Right to file a complaint with the competent supervisory authority

9. COOKIES

Cookies are small files that store information related to your use of the Site (including your IP address) on your computer’s hard drive. These cookies are anonymous and do not include personal data.

You can manage and control cookies settings through your browser.

10. MODIFICATIONS AND UPDATES TO THE PERSONAL DATA PROTECTION POLICY

By using the website www.instinctvagabond.com, you agree to the collection and use of your data as described in this Privacy Policy. Any modifications or updates will be posted on the site with the date of the last update.

11. DATE OF LAST UPDATE OF THIS POLICY

January 2025

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