Lifetime Warranty

The Long Paws brand prides itself on the quality of its products. So much so that it offers a lifetime manufacturing warranty against defects in materials and construction.

If you have a problem with any Long Paws product, please return it to us.

Items are not guaranteed against wear, tear, biting, chewing, or other abuse. The warranty applies to all "Long Paws" products manufactured in the UK.

If an item you purchased from the Instinct Vagabond website has manufacturing defects, please send us an email via our contact form with:

• Product details,
• Your order number,
• Details of the problem you are experiencing,
• A photo of the problem so we can better troubleshoot it for you.

We may ask you to return the product to us for shipment back to Long Paws so they can assess the issue and ensure it does not reoccur.

Lifespan:

Measuring your dog for a Long Paws collar:

• Make sure your dog is standing still
• Measure using a cloth measuring tape or string
• Measure the neckline at the base of the neck,
• You should be able to fit 1 or 2 fingers between the collar and the dog so your pooch is comfortable.

Dog Breeds:
Dog Neck Size – The sizes below indicate the dog's neck size. We have left a small gap between the neck size and the collar length. Breeds are estimates. Remember to measure your dog's neck circumference.

XS: 23-32 cm / 9-12.5 in
Bichon Frise, Chihuahua (miniature), Chinese Crested, Havanese, Italian Greyhound, Pinscher (miniature), Pomeranian (miniature), Toy Poodle, Yorkshire Terrier.
 
S: 32-38 cm / 12.5-15 in
Beagle, Boston Terrier, Brittany Spaniel, Bolognese, Cairn Terrier, Cavalier King Charles Spaniel, Corgi, Dachshund, Fox Terrier, French Bulldog, Jack Russell, Japanese Chin, Lhasa Apso, Maltese, Miniature American Eskimo, Miniature Australian Shepherd, Miniature Labrador, Miniature Poodle, Miniature Schnauzer, Pekingese, Pug, Pomeranian, Rat Terrier, Scottish Terrier, Shetland Sheepdog, Shih Tzu, Silky Terrier, Welsh Corgi, West Highland Terrier, Whippet.
 
M: 36-44 cm / 14.5-17.5 inches
Afghan Hound, Airedale Terrier, American Pitt Bull Terrier, Borzoi, Basset Hound, Bearded Collie, Briard, Bichon Frise, Border Collie, Boston Terrier, Cavapoo, Chinese Shar Pei, Cocker Spaniel, Dalmatian, Flat-Coated Retriever, German Longhaired Pointer, German Shorthaired Pointer, Greyhound, Labradoodle, Miniature Bull Terrier, Pitt Bull Terrier, Poodle (Standard), Saluki, Standard Schnauzer, Scottish Terrier, Spaniel (Springer, English, Sussex) -S/M, Spaniel (Springer, Welsh), Staffordshire Terrier, Vizsla, Welsh Corgi, Wolf Spitz.
 
L: 42-60 cm / 16.5-24 inches
Akita, American Eskimo, Alaskan Malamute, American Staffordshire Terrier, Australian Kelpie, Australian Shepherd, Briard, Borzoi, Bearded Collie, Bloodhound, Boxer, American Bull Dog, Bull Mastiff (small), Caucasian Shepherd Dog, Collie, Doberman, English Setter, English Mastiff, German Longhaired Pointer, German Shepherd (small), German Shorthaired Pointer, Golden Retriever, Gordon Setter, Irish Wolfhound, Irish Setter, Keeshond, Labrador Retriever, Munsterlander (Small/Large), Norwegian Elkhound, Old English Sheepdog, Pitt Bull, Pointer, Rhodesian Ridgeback, Rottweiler, Giant Schnauzer, Spaniel (Springer, English, Sussex-Large), Staffordshire Bull Terrier, Vizsla, Wheaten Terrier, Weimaraner, Wolf Spitz.